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Your Role in Your Health Care
Be Actively involved in your own health care.
Take part in every decision to help prevent things from going wrong and get the best possible care for your needs.
Speak up if you have any questions or concerns.
Ask Questions and expect answers you can understand. Ask a family member, a carer or interpreter to be there with you if you want.
Learn more about your condition or treatments.
Collect as much reliable information as you can .
Ask your Health care professional :
- What should I look for ?
- Please tell me more about my condition, tests and treatments.
- How will the tests or treatments help me and what is involved?
- What are the risks and what is likely to happen if I don't have this treatment ?
Keep a List of all the medicines you are taking
Include:
- Prescriptions, over the counter and complementary medicines (eg Vitamins and herbs)
- Information about drug allergies you may have .
Make sure you understand the medicines you are taking
Read the label, including the warnings.
Make sure it is what your doctor ordered for you. Ask about:
Directions for use
Possible side effects or interactions
How long you’ll need to take it for
Speak to nurses regarding ordering repeat prescriptions.
Get the results of any tests or procedure
Call your doctors surgery to find out your results between 12:00pm and 2:00pm.
Ask what they mean for your care.
Murray District Hospital
Murray District Hospital is not staffed with doctors for emergencies. If you are acutely ill out of surgery hours , please make your way to the Peel Health Campus. Most Sundays at 2pm, a clinic is held at Murray District Hospital. This may be used for dressings, pre-arranged appointments and minor aliments only.
Careplans
At Forrest House patients with unique and complex health problems may be given an careplan. A careplan is a health care plan developed out to take care of the list of health care problems the
patient has, this involves specialist s, treatments and doctors. The plan enables the doctor and other health care professionals involved the ability to see and treat your health care needs in a more effective way . If you think that you need a care plan please speak to your doctor in your next visit.
Our Appointment System
Generally we keep some appointments for “use on the Day” so as to not be booked up as much every day in busy periods, generally these are taken early in the morning so if you would like to see if there are any left please ring at 8:00am when we open.
The Registered Nurses have their own doctors booking times that are used strictly for emergencies only, they are very important bookings so please make sure it is urgent before you request to speak with the nurse to get a nurses booking.
Emergencies
For major trauma, major emergencies and severe chest pain please call 000 and ask for an ambulance.
Ambulances are very expensive and are not covered by medicare. You can get ambulance cover to cover the cost of the ambulance only through private health care cover companies.
Check your Private Health Care cover contract to see if you are covered for ambulance fees.
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